My company plans to rollout the use of the SharePoint mobile app when we launch our Intranet designed with ShortPoint. When trying to open documents using a "default" linking option (open in same window), the document does not open in the SharePoint Mobile app. Is this something that should be addressed with Microsoft or is it a possible issue with ShortPoint?

I can set the linking options to new window, lightbox or dialog and the document will open in each one as expected. We would prefer to use the same window option if at all possible but will change to new window if needed.

Has anyone else had a similar problem? 

Regards,

Stephanie

Hi Oksana,

Actually, all the linking options work EXCEPT for the same window option. If I select new window as the linking option, the document opens just fine. I can switch to that option so that it opens correctly for the SharePoint App.

If you hear anything from the developers, please let me know as I would like to keep the documents in the same window if at all possible but it's not a huge problem if I have to change it.

Thank you for responding so quickly.

Regards,

Stephanie

Hi Oksana,

Yes, Lightbox linking works somewhat - it doesn't show the document small enough to fit totally in the lightbox. A user has to scroll horizontally and vertically to see the whole document.

I have a modern site so you are correct.

Regards,

Stephanie