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FAQ

Can ShortPoint trial be extended?

Yes, ShortPoint provides a 1-week extension. You can request the extension before the expiry date (we recommend doing it 2 days before the expiry date).  ...

Tue, 14 Aug, 2018 at 4:56 PM
Can we reassign the ShortPoint Designer account to another user?

Yes, one time during the annual subscription.

Wed, 6 Sep, 2023 at 7:32 AM
I need to reassign a ShortPoint Designer, but the field is blocked. What can I do?

You cannot do this yourself more often than 1 time per year. Please request this by emailing us at support@shortpoint.com. We would appreciate if you indica...

Wed, 6 Sep, 2023 at 7:32 AM
What will happen when my ShortPoint trial license gets expired?

You will no longer be able to press the Insert button to insert an element or update one;  In your page, in edit mode, you will see a message on the top o...

Thu, 22 Apr, 2021 at 6:35 AM
Are there any accounts that cannot be assigned as a ShortPoint Designer?

Yes. These are: shared accounts; support accounts; system accounts; shared admin accounts.

Wed, 6 Sep, 2023 at 7:33 AM
Can non-ShortPoint Designers edit the content of pages containing ShortPoint Design Elements?

Yes, non-ShortPoint Designers can edit SharePoint OOTB web parts content, the content within the ShortPoint content-holder Design Elements (such as Panel, A...

Tue, 5 Mar, 2024 at 5:17 AM
What happens after the ShortPoint license expires?

After the ShortPoint license expires: You will be able to keep your designs (both Page Builder Design Elements and Theme Builder customizations); You wil...

Tue, 19 Sep, 2023 at 11:39 AM
Can I add custom fonts to Theme Builder if I have a trial license?

Yes, this customization option is available for trial users. You can add custom fonts from Google Fonts, Fonts.com, Adobe Typekit or manually to the ShortPo...

Mon, 28 Jun, 2021 at 5:16 AM
How can I activate the extended ShortPoint Trial License?

You can activate the extended ShortPoint Trial License by following the steps listed in this support article: Activate ShortPoint SPFx License and Assign...

Tue, 5 Sep, 2023 at 7:19 AM

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